Student ID

I have an examination and I am unable to locate my ID card, what can I do?

It is not possible to issue a temporary card, and invigilators will not accept a passport or driving license as alternative forms of Student ID for the purpose of the examination.

If you are unable to locate your ID card you should purchase a new replacement card before sitting an examination, the fee for a replacement ID card is £10.00, you should pay at Financial Services, located in Chancellor's Mall, inform Student Services via email: and take the receipt to Student Services who will then process a replacement card for you.

You can also chat with our staff directly every Wednesday from 2 pm - 4 pm and periodically throughout the working week.

Alternatively, chat with our current students who will be able to share this information with you and any other course-related queries.

Or book onto one of our Open Days or Course Advice Days to find out more and speak with the team.

If you cannot pay in person at Financial Services you can pay online through our fees and funding page, or by phone on 01204 903 180. In this case, please email proof of payment to Student Services and they will begin processing your new Student ID Card.

Our Award-Winning Student Services Teams' prime focus is to ensure all students enjoy their University experience.

We are proud of our work on-campus to ensure our students can enjoy #UniAsItShouldBe, COVID-secure.