Official Letters

How long does it take to produce a letter?

Letters are typically processed within 5 working days of your request, however, at peak times e.g. in the first three weeks of term this may be slightly longer.

You can also chat with our staff directly every Wednesday from 2 pm - 4 pm and periodically throughout the working week.

Alternatively, chat with our current students who will be able to share this information with you and any other course-related queries.

Or book onto one of our Open Days or Course Advice Days to find out more and speak with the team.

If you have any questions please contact Student Services first by emailing or on our live chat.

Our Award-Winning Student Services Teams' prime focus is to ensure all students enjoy their University experience.

We are proud of our work on-campus to ensure our students can enjoy #UniAsItShouldBe, COVID-secure.