What happens if I order my academic dress and photography, but I do not complete my studies?

Should you wish to cancel your academic dress and photography order, you can do so without any financial penalty within 14 days of your order being placed. Should you wish to cancel after the 14 day ‘cooling off period’ you may still do so; however, a £1.50 administration charge will be deducted (from photography orders).

All refund requests must be received at least seven days before your graduation ceremony date.

Please note that the cost of gowns for those that attend the Alternative Graduation on campus will be covered by the University this July. However, if you do not complete your studies, we would appreciate it if you cancelled your order formally with William Northam as described above.

To cancel please visit and log in to ‘My Account’ or email

For the most recent updates about graduation please get in touch with Student Services on or click the ask us button on the left.

At the University of Bolton, we are proud of our work on-campus to ensure our students can enjoy #UniAsItShouldBe in a COVID-secure environment.