How do I cancel my appointment?

Please contact the service that your appointment has been arranged via telephone or email. Please ensure to do so if you are unable to attend your appointment in consideration of other students who also need these services.

If you need help with this please contact Student Services on +44 (0)1204 903 733 or

You can also chat with our staff directly every Wednesday from 2 pm - 4 pm and periodically throughout the working week.

Alternatively, chat with our current students who will be able to share this information with you and any other course-related queries.

Or book onto one of our Open Days or Course Advice Days to find out more and speak with the team.

Our Award-Winning Student Services Teams' prime focus is to ensure all students enjoy their University experience.

We are proud of our work on-campus to ensure our students can enjoy #UniAsItShouldBe, COVID-secure.