Is the service confidential?

Yes, this service is completely confidential.

We do not share information outside the Life Lounge unless you ask us to. This includes your attendance at appointments and the information that you share with us. Confidentiality is always discussed and agreed upon within your first session so that you can feel confident in whom you are sharing information.

We are proud to have developed an online mental health and wellbeing resource that you can access 24/7. It includes helpful advice and guidance about mental health and wellbeing, as well as self-help guides and much more. You can access the online resource here, and find out how to access the Life Lounge services here.

You can also chat with our staff directly every Wednesday from 2 pm - 4 pm and periodically throughout the working week.

Alternatively, chat with our current students who will be able to share this information with you and any other course-related queries.

Or book onto one of our Open Days or Course Advice Days to find out more and speak with the team.

Staff and advisors are also available during working hours if you require further information or signposting for services, visit our ask us page. Alternatively, please contact a Wellbeing Advisor on 01204 903 655 or email lifelounge@bolton.ac.uk.

At the University of Bolton there is nothing more important to us than our students' happiness, satisfaction, and welfare.

We are proud of our work on-campus to ensure our students can enjoy #UniAsItShouldBe, COVID-secure.